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NOTE: Payments made after 7:00pm will not be considered paid until the next business day, late fees and disconnect fees will not be waived if incurred during this time frame.

AVISO: Pagos realizados después de las 7:00pm serán considerados hasta el día siguiente (de negocios), recargospor pago tardío o desconección no serán removidos si se incurrenen éste periodo de tiempo.

Click Here to View Upcoming Board Meeting Agenda

On October 2, 2017, at 6:00 a.m. East Rio Hondo Water Supply Corporation (PWS ID 0310096) and Arroyo City (PWS ID 0310031) will change our primary disinfectant from "Chloramines" to "Free Chlorine". The change in disinfectant is conducted as an annual distribution maintenance procedure in order to reduce nitrification and biofilm issues throughout our distribution system. It will take time after the change in disinfectants for the conversion to take place in the distribution system. We will be using free chlorine for 4 weeks. The 4-week period will end on October 31, 2017 at 6:00 a.m. After that time period ERHWSC will revert back to Chloramines for our disinfection process. During this conversion process a stronger chlorine/bleach odor may be apparent in your drinking water, as these odors are a product of the breakdown of chloramine by free chlorine. All regulatory requirements will be adhered to during this process in regards to the level of chlorine in your drinking water. E.R.H.W.S.C. advises any customers with medical conditions affected by Free Chlorination to consult medical professionals in regards to any affects concerning consuming chlorinated drinking water. If you have any questions, please contact Amanda M. Ramos, Administrative Services Manager at (956)247-7817.

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*Click here to pay online.

Download "PSN Payments" from the App Store™ or Google Play™. TIP: Go online the first time to create your payer profile. 

Call toll-free 877-885-7968. Make sure to have your bill handy to provide your water bill customer account number.

By paying online, mobile or calling, you can...

  • Pay from checking or savings
  • Pay by MasterCard, VISA or Discover
  • Pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill
  • Print receipts, view past payments, see status of payments, stop Auto-Pay (online only)

Mail or drop off at:
 P.O. Box 621
206 Industrial Pkwy.
Rio Hondo, TX 78583


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Click here to view your bill or balance due. You need to register the first time in order to view your bill and receive notifications when your bills are ready.
Help us save money and resources; please consider opting out of receiving paper bills.


 HELP
If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.
If you have questions on the amount of your bill or need service, call East Rio Hondo at (888) 748-4270 or (956) 748-3633.

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We use Payment Service Network to process our payments and post bills. PSN has been certified as maintaining the highest level of security as required by the credit card industry.


*NOTE: Payments made after 7:00pm will not be considered paid until the next business day, late fees and disconnect fees will not be waived if incurred during this time frame.

AVISO: Pagos realizados después de las 7:00pm serán considerados hasta el día siguiente (de negocios), recargos por pago tardío o desconección no serán removidos si se incurren en éste periodo de tiempo.

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